Privacy policy
PRIVACY POLICY
Last updated: September 27, 2026
Prime Mall operates this online store and website, including its products, services, content, and features. This Privacy Policy explains how we collect, use, process, store, and disclose personal information when you visit our website, place an order, use our services, or contact us.
Please read this Privacy Policy carefully. By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you use our website, we may collect the following information:
• Name= Prime Mall
• Shipping and billing address= Al Naseem District, Taif, Saudi Arabia
• Phone number= 0307-4072649
• Email address=digitalcreator786786786@gmail.com
• Order and transaction information
• Payment and payment-related information processed through our payment providers
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information
• Information collected through cookies and similar technologies
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, contact us, or use our website
• Automatically when you browse or interact with our website
• Through Shopify and other service providers that help us operate our store
• Through shipping, payment, fulfillment, and other service providers
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Communicate with you about your orders
• Process returns, refunds, and exchanges
• Improve our website, products, and services
• Prevent fraud, unauthorized activity, and security issues
• Send marketing or promotional communications where permitted
• Comply with applicable laws and legal requirements
4. SHARING YOUR PERSONAL INFORMATION
We may share personal information with third parties when reasonably necessary to operate our business and provide our services.
This may include:
• Shopify and technology service providers
• Payment processors
• Shipping and delivery providers
• Fulfillment and logistics providers
• Customer support providers
• Marketing and advertising service providers, where applicable
• Government authorities or other parties where required or permitted by applicable law
We do not sell your personal information as a standalone product.
5. SHOPIFY
Our online store is powered by Shopify. Shopify provides the technology and services that allow us to operate our online store.
Information submitted through our store may be processed by Shopify and other service providers involved in providing our services.
For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.
6. COOKIES
Our website may use cookies and similar technologies to:
• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Improve our website and services
• Provide relevant features, advertising, or marketing where applicable
You may be able to manage or disable certain cookies through your browser settings.
7. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
Prime Mall is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
8. DATA SECURITY
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to process orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
When personal information is no longer required, it may be deleted, destroyed, or anonymized in accordance with applicable requirements.
10. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
• Request access to certain personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information where applicable
• Ask questions about how your personal information is processed
• Withdraw certain permissions or marketing preferences where applicable
To make a privacy-related request, contact us using the details provided below.
11. INTERNATIONAL DATA PROCESSING
Because we use Shopify and other service providers, your personal information may be processed or stored outside Saudi Arabia.
Where applicable, such processing or transfer will be handled in accordance with applicable data protection requirements and appropriate safeguards.
12. CHILDREN'S PRIVACY
Our website and services are not intended for children.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised "Last updated" date.
14. CONTACT US
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Prime Mall
Email:
digitalcreator786786786@gmail.com
Phone:
0307-4072649